Terms of service

Terms & Conditions

Last Updated: 19 July 2026

Welcome to Hariir Perfumes. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing, browsing, or placing an order through our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

If you do not agree with any part of these Terms, please refrain from using our website or services.


1. General

Hariir Perfumes is a registered online fragrance brand operating in Bangladesh.

We reserve the right to modify, update, or amend these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon publication on this website. Continued use of our website constitutes acceptance of the updated Terms.


2. Products & Availability

We strive to ensure that all product descriptions, images, pricing, and specifications displayed on our website are accurate and up to date.

However:

  • Product colours and appearance may vary slightly depending on your device or screen settings.
  • Product packaging may change without prior notice.
  • Product availability is subject to stock.
  • We reserve the right to discontinue, modify, or limit the availability of any product at any time without prior notice.

3. Orders & Acceptance

By placing an order, you are making an offer to purchase our products.

Hariir Perfumes reserves the right to accept, decline, or cancel any order at its sole discretion, including but not limited to the following circumstances:

  • Product is out of stock
  • Pricing or technical errors
  • Payment verification failure
  • Suspected fraudulent or unauthorized transactions
  • Incomplete or inaccurate customer information

An order is considered confirmed only after successful payment verification or order confirmation in the case of Cash on Delivery.

If an order is cancelled after payment has been successfully completed, a full refund will be processed in accordance with our Refund Policy.


4. Pricing & Payments

All prices displayed on our website are in Bangladeshi Taka (BDT) and are inclusive of applicable taxes unless otherwise stated.

Hariir Perfumes accepts secure online payments through SSLCommerz, a trusted PCI-DSS compliant payment gateway in Bangladesh.

Available payment methods may include:

  • Visa
  • Mastercard
  • American Express
  • bKash
  • Nagad
  • Rocket
  • Internet Banking
  • Mobile Banking
  • Cash on Delivery (Available in selected locations)

Hariir Perfumes does not collect, store, or have access to your debit card, credit card, mobile banking PINs, passwords, OTPs, or other sensitive payment credentials.


5. Shipping & Delivery

Hariir Perfumes delivers throughout Bangladesh.

Estimated delivery times are:

  • Inside Dhaka: 3–5 Working Days
  • Outside Dhaka: 5–10 Working Days

Delivery times are estimates and may vary due to:

  • Courier service delays
  • Weather conditions
  • Public holidays
  • Government restrictions
  • Other unforeseen circumstances beyond our control

For complete details, please refer to our Shipping, Returns & Refund Policy.


6. Returns, Refunds & Cancellations

Due to the personal and hygienic nature of fragrance products, Hariir Perfumes follows a strict Return & Refund Policy.

Returns or refunds are accepted only when:

  • The product is damaged upon delivery.
  • An incorrect product has been delivered.
  • The product has a verified manufacturing defect.
  • The request is submitted within 48 hours of delivery.
  • The product remains unused, unopened, and in its original packaging.

Orders may be cancelled before dispatch by contacting our customer support team.

Once an order has been shipped, cancellation requests cannot be accepted.

Please refer to our Shipping, Returns & Refund Policy for complete details.


7. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Product descriptions
  • Graphics
  • Designs
  • Text
  • Icons
  • Website layout

is the exclusive property of Hariir Perfumes and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission from Hariir Perfumes.


8. User Responsibilities

By using our website, you agree that you will not:

  • Use the website for any unlawful purpose.
  • Provide false or misleading information.
  • Attempt to interfere with the security or operation of the website.
  • Upload malicious software or harmful code.
  • Violate the rights of Hariir Perfumes or any third party.

Hariir Perfumes reserves the right to suspend or terminate access for users who violate these Terms.


9. Limitation of Liability

To the fullest extent permitted by applicable law, Hariir Perfumes shall not be liable for:

  • Indirect, incidental, or consequential damages.
  • Delays caused by courier services.
  • Service interruptions beyond our reasonable control.
  • Losses arising from misuse or improper storage of products.
  • Issues arising from third-party service providers.

Our maximum liability shall not exceed the value of the purchased product.


10. Third-Party Services

Hariir Perfumes may engage trusted third-party providers for:

  • Payment processing
  • Courier and logistics services
  • Website hosting
  • Analytics and technical support

These services operate under their own respective terms, conditions, and privacy policies.


11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the People's Republic of Bangladesh.

Any dispute arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the competent courts of Bangladesh.


Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Hariir Perfumes

Email
info@hariirperfumes.com

Website
https://hariirperfumes.com

Customer Support
+8801758994242

Address
Subidbazar, Sylhet